Skip to main content
The Gong integration is not yet available. We expect to launch in the coming weeks.
Technical Administrator Required: Only users with the Technical Administrator role in Gong can authorize integrations. If you’re not a tech admin, you’ll need to ask your Gong administrator to complete this setup.

​
Prerequisites

Before connecting Gong to Profound, ensure:
  • You have Technical Administrator permissions in Gong
  • Your Gong account is active and in good standing
  1. Log in to Gong and click your name in the top right corner
  2. Select My Settings
  3. Scroll to the bottom of the page to see the list of Technical Administrators
  4. Alternatively, go to Company Settings → Team Members and check your profile
If you’re not listed as a Technical Administrator, contact someone who is to complete the integration setup.

​
Connect Your Account

  1. In Profound, go to Account → Integrations → Gong.
  2. Click Connect account.
  3. You’ll be redirected to Gong to authorize Profound.
  4. Sign in with your Technical Administrator account and grant the requested permissions.
  5. Once authorized, you’ll be redirected back to Profound.
Once connected, Gong will appear as an available integration and can be selected inside Agents.