Why can't I edit a category?
Why can't I edit a category?
It’s likely owned by another organization. Shared categories are read-only, and only the owner can edit them.
Can I change which platforms a category runs on?
Can I change which platforms a category runs on?
Not in Analytics Setup. Contact your Profound team to add or remove platforms.
How do I get more categories, prompts, regions, or languages?
How do I get more categories, prompts, regions, or languages?
Your limits come from your contract with Profound. Contact your engagement manager to change them.
What is the difference between Analytics Setup and the settings in Answer Engine Insights?
What is the difference between Analytics Setup and the settings in Answer Engine Insights?
Analytics Setup is for Admins and covers your whole organization: categories, prompt allocation, assets, regions, languages, and platforms. The settings in Answer Engine Insights cover one category and let you add or remove competitors and rename the category. Learn more in Answer Engine Insights settings.