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This feature is available to Enterprise customers with at least 10 Agent runs. Not on an Enterprise plan yet? Request a demo to see what’s possible.

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Step 1: Navigate to Command Center

Select your organization name at the top left of the platform, then select Settings. Profound platform landing page screenshot with the organization name menu expanded and the Settings option highlighted Select Command Center under Organization in the left navigation sidebar.

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Step 2: Review your team’s usage

  • Scan your Overall Performance graphs: Active Users, Agent Runs, Total Hours Saved, and Projects Tracked.
  • Then check the Platform Usage metrics: Power Users leaderboard and Agent Usage by Category.
  • Use the View filter to switch between Total (metrics for all time) and Time Frame (metrics for the set time frame).

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Step 3: Customize your average process time values

  • Select Expand on the Total Hours Saved card.
Total hours saved card screenshot with the Expand button highlighted
  • select Edit Average Process Time in the Total Hours Saved Breakdown.
Total Hours Saved Breakdown view screenshot with Edit Average Process Time button highlighted
  • Adjust the hours per category so the hours saved figure reflects how long these tasks take your team.

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Step 4: Set your benchmark

Use the Benchmark filter to compare your metrics by Enterprise Size or Industry. Select Hide if you want to view your numbers without the comparison. Command Center view screenshot with the Benchmark filter expanded and highlighted

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Step 5: Export and share

Select Export to download the dashboard, or download the Power Users ranking (Power Users > View all users) to share adoption highlights with your team.