Connection and files
The file field is disabled, or the picker doesn't show a file
The file field is disabled, or the picker doesn't show a file
- Select a Microsoft Account first. The field stays disabled until you do.
- Search reaches only the files Microsoft has indexed. Use Browse to reach a file you created a moment ago.
- Confirm that your Microsoft account can open the file. Profound sees only what you can see.
A node reports that a file was not found
A node reports that a file was not found
Check that the link points to the file itself and that the file hasn’t been moved or renamed. A Word document must be a
.docx or .docm file, a workbook a .xlsx or .xlsm file, and a presentation a .pptx file.A node reports that Microsoft is rate limiting requests
A node reports that Microsoft is rate limiting requests
Microsoft limits how many requests it accepts in a period of time. Wait, then run the Agent again.
A node reports that the requested Microsoft item was not found
A node reports that the requested Microsoft item was not found
The node can’t find the folder or the document you’re trying to write to. Use Browse folders in OneDrive or SharePoint to select a valid folder or document.
Outlook
Outlook refuses the sender address
Outlook refuses the sender address
The From address must be the connected mailbox’s own address or one of its aliases. Shared mailboxes and other users’ mailboxes aren’t supported. Leave From empty to send as the connected account.
The send fails because of a recipient address
The send fails because of a recipient address
Every address under To, Cc, and Bcc must be valid, and a single email can have up to 500 recipients across the three fields combined. Remove or correct the address and run the node again.
Word
A created Word document loses its tables or images
A created Word document loses its tables or images
This is expected. Create Document keeps headings, lists, bold, italic, and links, and turns tables, code blocks, and images into plain text.
A document is too large to read
A document is too large to read
Get Document refuses a file past its size limit rather than returning part of it. Split the document, or copy the pages you need into a smaller file.
Excel
Get Row reports that a row number is required
Get Row reports that a row number is required
In Get Row, set Row selection to Specific row and enter the Row number, or change the selection to First row or Last row.
Two Agent steps append to the same workbook at once
Two Agent steps append to the same workbook at once
Excel can’t safely add rows from two sources at the same time, so Profound waits for the first write to finish before it starts the second. If the wait takes too long, the node reports that another append to the workbook is in progress, and nothing is written. Run the step again, or combine the rows into a single Write Rows node instead of several.
A read is refused for being larger than one response serves
A read is refused for being larger than one response serves
The range holds more data than Get Values or Get Row returns in one call. Narrow the Range, or read the worksheet in parts.
A number or a formula is written to the worksheet as text
A number or a formula is written to the worksheet as text
In the node settings, set Value property to Values, which interprets each value as typed. Use Formulas when you want the value written as a formula.
A workbook has no visible worksheet
A workbook has no visible worksheet
The node uses the first visible worksheet when Worksheet name is empty. If every worksheet is hidden, enter the name of the worksheet to use.
A write node reports a value error
A write node reports a value error
The data a node attempts to write isn’t in the correct format. To see the expected format, clear the data field (usually Rows or Row data) and read the placeholder text.
PowerPoint
A presentation is too large to read
A presentation is too large to read
Get Content refuses a file past its size limit rather than returning part of it. Split the presentation, or copy the slides you need into a smaller file.