Skip to main content
This guide walks you through connecting your Outlook mailbox to Profound. Once connected, Profound Agents can send emails from your mailbox.
Profound connects to Microsoft services at the user level: each team member connects their own Microsoft account, and the Outlook node sends emails as that account. Profound doesn’t read your mailbox.

​
Before you start

You’ll need:

​
Setup guide

1

Connect Outlook

  • In Profound, select your organization name in the top-left corner of the platform, then select Settings.
  • In the left sidebar, select Integrations under Account.
  • Search for Outlook, select it, then select Add account.
  • Sign in with the Microsoft account that owns the mailbox your Agents should send emails from, and accept the permissions that Profound requests.
If your account appears under Connected accounts with the Personal label, the connection was successful.
2

Verify the connection

To confirm that Agents can send emails from your mailbox, test the node in the Workflow builder:
  • In Profound, create a new Agent and choose Workflow builder, or open an existing Agent draft.
  • Add the Outlook node, then select your account under Outlook Account.
  • Enter your own address under To, and fill in Subject and Body.
  • Select Test node (the play icon). The output reads Message sent successfully. and the email arrives in your inbox.
Testing this node sends a real email. Confirm the recipients and the content before running it.
You can also connect Outlook directly in the Workflow builder. Add the Outlook node, open the Outlook Account dropdown in the node settings, and select Add integration.

​
Revoking access

Revoke Profound’s access to your mailbox anytime by selecting Revoke in the connected account’s action (…) menu. Outlook nodes that use the connection stop working until you connect the account again. Other Microsoft integrations with their own connections, such as Microsoft SharePoint, stay available to Agents.