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System Requirements

Minimum required version
  • Tableau Desktop 2023.3 or higher

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Compatible Operating Systems

  • Windows 10 or higher
  • macOS 12 (Monterey) or higher

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Download

The connector is available on our releases page. Download the latest version of profound-connector.taco from there.

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Installation

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Windows Installation

  1. Locate the Tableau connectors directory Open Windows Explorer and navigate to: 
    C:\Users\[YourUsername]\Documents\My Tableau Repository\Connectors
    If the Connectors folder doesn’t exist, create it manually
  2. Copy the .taco file
    • Copy the downloaded profound-connector.taco file
    • Paste it into the Connectors folder
    • Important: Do not unzip the .taco file
  3. Restart Tableau Desktop
    • Completely close Tableau Desktop if it’s open
    • Reopen the application
  4. Verify the installation
    • The connector will appear as “AEO Connector by Profound” in the connectors list

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First Connection

1

Open Tableau Desktop

Launch Tableau Desktop 2023.3 or higher
2

Select the Connector

  1. On the start page, click “More…” in the left panel under “To a Server”
  2. Look for “AEO Connector by Profound” in the list
  3. Click to select it More Connectors
3

Authenticate

The connector UI will open with an API Key field:
  • Enter your API Key generated from the platform
  • Click “Access” to proceed Enter Key
4

Select Data Source

Once authenticated, you can choose between:
  • Raw Answer: Access raw data with custom filtering options
  • Report Types: Select from available pre-configured aggregated reports
Select your preferred data source and apply any filters as neededSelect Data Source
5

Import to Tableau

Click “Import to Tableau” to load the selected data into TableauImported Table

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Troubleshooting

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The connector doesn’t appear in Tableau

  • Go to Help → About Tableau
  • Confirm you have version 2023.3 or higher
Windows:
  • Confirm the file is in C:\Users\[YourUsername]\Documents\My Tableau Repository\Connectors
macOS:
  • Confirm the file is in ~/Documents/My Tableau Repository/Connectors
Make sure to close all Tableau Desktop windows before reopening

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Connection Errors

  • Verify you’ve copied the complete API Key without spaces
  • Check that your API Key is active
  • Generate a new API Key if necessary
  • Verify the selected endpoint contains data for your filters
  • Check date ranges aren’t too restrictive
  • Confirm API key has access to the requested data

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Updating the Connector

When a new version is available:
  1. Download the new version of the .taco file from the releases page
  2. Delete the old file from the Connectors folder
  3. Copy the new .taco file
  4. Restart Tableau Desktop

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Frequently Asked Questions

The version is included in the .taco filename you downloaded.