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The Gong integration is not yet available. We expect to launch in the coming weeks.
After connecting your Gong account, the following actions become available as Agent steps. Each step requires you to select a connected Gong Account from a dropdown.

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Get Call

Retrieve a single call by ID with full details.Required inputs
  • Gong Account
  • Call ID
Optional inputs
  • Include Transcript (include full transcript structure)
The output includes comprehensive call data: metadata, participants, topics discussed, trackers detected, and optionally the full transcript.

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What Data is Available

Gong provides rich AI-analyzed conversation data:
Data TypeDescription
Call MetadataTitle, date, duration, participants, direction (inbound/outbound)
TranscriptFull text with speaker identification and timestamps
TopicsAI-detected topics discussed during the call
TrackersCustom keyword and phrase detection (competitors, pricing, etc.)
Talk RatiosSpeaking time distribution between participants
QuestionsQuestions asked during the conversation

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Common Use Cases

  • Content Generation: Use call transcripts to generate blog posts, case studies, or training materials
  • Competitive Intelligence: Monitor calls for competitor mentions and extract insights
  • Sales Coaching: Analyze top-performing calls and create training content
  • CRM Updates: Extract action items and next steps from calls to update your CRM
  • Knowledge Base: Convert call transcripts into searchable documentation