How to build a prompt set for a financial services brand, with best practices and examples
People choosing financial products compare rates, fees, and eligibility. Those details change often, so the prompt set needs prompts for each product and each customer segment, with the numbers checked by FactCheck. Add promotion prompts before tax season and the spring home-buying period.
What are the best travel credit cards for beginners?
Students and first-time buyers
Best first credit card for a college student
Savings and checking
Best high-yield savings accounts with no minimum
Small business
Best business checking for a new LLC
Loans and mortgages
How much house can I afford on a $90K salary?
Sign-up bonuses and rate promos
Which travel card has the best sign-up bonus right now?
Investing and insurance
Best way to start investing with $500
Tax season and year-end
Best place to put a tax refund
Make prompts more specific. Instead of “What are the best travel credit cards for beginners?”, try “I’m a recent grad who travels for work twice a month and I want my flights to earn points. What are the best travel credit cards for beginners with no annual fee or foreign transaction fees?”
One prompt = one topic. Topics shouldn’t overlap. Put funnel stage, campaign, and season in tags instead.
Ask it like a person would. Write the full question someone would type or say.
Track only prompts that matter to the business. Thousands of small variations of the same question make trends harder to read.
Keep coverage and depth apart.Coverage topics include broad prompts for each business line. Add two to five depth topics for your priorities, and keep new prompts out of the coverage topics.
Retire seasonal prompts. Disable seasonal and news-driven prompts once they go stale. If you reword a prompt, you’re measuring something new, so don’t compare trends across the change.
Use AI Marketer (Aim) to make your prompts better. Paste one of these questions to an Aim chat to see which prompts to add, cut, or tag. Swap the [values in brackets] for your own.
Ask
What you get
Which rate, fee, and terms claims about us are inaccurate in AI answers, and where do they come from?
What to fix first
Compare my visibility on card prompts for students, first-time buyers, and small business.
Which segments need more prompts
What are people asking AI about [product] that none of my prompts cover?
New questions to track
Which prompts should I add before tax season and spring home-buying?
Seasonal additions
Which competitors win on sign-up bonus prompts, and what sources do they cite?
Use words like “brands” or “stores” in your prompts. For example, “What should I look for in a running shoe?” returns a checklist of features, and “Which brands make the best running shoes for flat feet?” returns a list of brands, which is the answer you can measure your brand against.
Give every comparison a use case. A “[brand] vs [competitor]” prompt alone returns an “it depends” answer. Add who is asking and why: “[brand] vs [competitor] for a 50-person team that already uses Salesforce” gives the AI enough context to pick one.
Spell out any unclear term the first time. An acronym or internal product name can derail the answer. Write “generative engine optimization tools” rather than “GEO tools”, and name the product category rather than using a code word only your team uses for it.
Say what you want without pushing toward your own brand. The question “Which project management tools, like [brand], are best for marketing teams?” nudges the AI toward your brand and tells you nothing about whether it would have named you on its own.